Videos demonstrating how to use Electrosoft and Electrocorder.
Batteries Becoming Dislodged
Find out how to ensure that your Electrocorder batteries don't disconnect in transit.
Battery Holder Breakages
Advice on how to change your internal Batteries without causing any damage to retaining lugs.
Battery Holder Issue
Upgrade available for old Electrocorders to improve battery holder support.
Changing the Battery or Batteries
How to exchange the primary cells used in your Electrocorder.
Advice on how to resolve communications issues between the PC and the Logger.
Data Recovery After Reset or Battery Failure
Recover information recorded on-site after battery failures or other issues.
Unknown or Corrupt Serial Number
If you are encountering this issue, this section will help you troubleshoot and resolve the problem with your Logger.
Fusible Mains Input Resistor Replacement
Upgrade available for old Electrocorders to resolve an issue with internal components.
Submit a Support Query
If you need assistance with an Electrocorder, find out what information you need to send us, to let us help you.